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The Terms and Conditions explain how to sign up for an account, who can participate, and how promotions work, so you know what to expect when you play. Before you deposit money, make sure you read the important sections on bonuses, wagering requirements, withdrawal limits, verification, and responsible gaming. If you are a UK player in UK, make sure that the game is available there and that there aren't any regional restrictions that could make it harder to pay or get in.
Carousel Casino's services are only for people who are legally allowed to gamble online in their home country. When you make an account, you promise that you are at least the legal age to play, that the information you give is correct, and that you are not banned from playing because of local laws or internal compliance controls.
Carousel Casino uses identity and payment checks to make sure games are fair and transactions are safe. These checks make sure that deposits of £20 and withdrawals of £500 are sent to the right person using approved methods and that fraud doesn't happen. They also protect your account.
Only individuals acting on their own behalf are allowed to register. Accounts can't be made for someone else, used to play with other people, or used in any way that hides who the real account holder is. You must be able to legally gamble in your area and be of legal age to do so.
Your availability may change depending on where you are at the time of the game, even if you are in UK. Access limits may be put in place if people try to get around geo-restrictions. One account per player: You can only have one account per person, household, IP address, or payment method, as needed. Details that are correct: Your name, date of birth, address, and ways to reach you must match what is on the documents. It's possible for Carousel Casino to close accounts that break the rules or limit account functionality until checks are finished if it finds duplicated or linked accounts. As a matter of fact, you may be asked to confirm your UK and current residency if it is needed for compliance reasons.
This information is used to check with the government and see if the service is available to you. Players who are self-excluded, barred by a regulator, or otherwise restricted may not be able to open an account or may have an existing account suspended in order to follow responsible gaming rules. Use for business or work: Accounts are only for fun and games for personal use. Enhanced verification may be required for any business use, betting on behalf of a third party, or activity that looks like account trading or profit-sharing. Security duties: You must keep your login information secret and make sure that people can still reach your email and phone number.
If you think someone has gotten into your account, you should contact support right away so that your account can be protected.
Verification may be asked for when you sign up, before your first withdrawal, after some unusual account activity, or when certain thresholds are reached. Carousel Casino may ask for new copies or more information if documents aren't clear, have expired, or don't match your account information. Having the same name on your account and payment method will help prevent chargebacks and fraud. If a match isn't found, deposits and withdrawals may be limited until ownership is proven. If verification doesn't go through, you can usually make a deposit and play while checks are being processed, but withdrawals may be held up until verification goes through. If you don't meet the requirements, Carousel Casino may limit your account's features, ask for more information, or even close it.
Keeping your account legal: If your personal information changes, please update your account right away, and only upload files through the official secure channel. This helps keep your account active faster in case of security issues and avoids delays when you ask for a withdrawal of 500 £.
When you sign up for an account at Carousel Casino, you confirm that you are at least the legal age to gamble online in your area and that you are only using the account for yourself. When you register, you must give us full and accurate information so that we can keep your account safe, process withdrawals quickly, and meet security and regulatory requirements.
Safety checks and payment processing are based on the information in your account. Some actions might be limited until they are fixed if important information is missing or not consistent. These actions could include taking out more than 500 £ or changing private settings like email, phone number, or registered address.
At Carousel Casino, each person can only have one account. This policy helps stop fraud, protects fair play, and makes sure that promotions and bonuses are used correctly. It is possible for all related accounts to be restricted or closed if you open, use, or try to use more than one account, even if you use different email addresses, devices, or payment methods.
For this policy's purposes, we may consider two accounts to be linked if they share information that can be used to identify them, like personal information, contact information, device data, IP patterns, or payment instruments. If Carousel Casino finds multiple accounts, they may do the following to restore compliance:
If you think a duplicate account was made by mistake, please contact support before making any deposits. If we can, we'll help you get back into the original account and avoid delays when you try to withdraw more than 500 £.
Note about households and shared devices: More than one person living in the same house can register, but each person needs to have their own identity and payment method. People can use shared devices, but activity that seems to get around the "one account" rule can lead to extra checks. Third-party and business use is not allowed. Accounts cannot be opened for someone else, transferred, sold, or used as an agent. People may be able to't use your account or someone else's account if you try to do either. Single identity requirement: the information you give must match who you really are.
If you try to withdraw money using an alias, temporary contact information, or information that can't be checked, you might not be able to. This is especially true for payouts over 500 £. Security for your account: It is up to you to keep your login information secret. Change your password right away and let support know if you think someone else has gotten in without your permission. Before making sure your account is safe, Carousel Casino may temporarily stop withdrawals over $500 £.
Always make sure that your personal information is correct in order to keep your account in good standing. This includes your full name, date of birth, address, email address, phone number, and any other information that was asked for when you signed up or later when you were verified.
If you move, get a new phone number, or change your email address, you need to quickly update your profile so that services like withdrawals over 500 £ don't stop working. If we ask for proof of updated information, give us information that is consistent and matches what's in your documents. If your legal name or address changes in a way that affects how your payment is processed, for example, we may need to do more checks before we allow a withdrawal of 500 pounds or more. What should always be the same: Your registered name should match your ID documents; your contact information should be reachable for security reasons; your address should show that you live in UK, if applicable; and your declared UK should match your official records when asked for verification. What happens if you give wrong or incomplete information? Giving wrong or incomplete information can cause verification to fail, payout delays, limits on deposits or withdrawals, and in the worst cases, account suspension or closure.
If you find a mistake, fix it right away, and if the profile field is locked, contact support.
The Welcome Bonus is meant to give you more value on your first few deposits, but it comes with clear rules for how to use it. If you want to cash out your bonus money or bonus spins, you usually have to wager them a certain number of times before you can do so. Check the wagering requirements for each bonus before you start. For example, if you claim a £100 bonus that has a 35x wagering requirement, you would have to make qualifying bets worth £3500 before you can cash out the bonus.
If your bonus comes with free spins, any money you win from them is usually treated as bonus money and must be played through in the same way.
Only bets that are eligible are used to figure out the wagering. The casino usually counts bets with real money first, then bets with bonus money. However, the exact order can change depending on the type of bonus. Aim to finish your bets within the given time frame and play only the games that are allowed to avoid accidentally forfeiture. Some everyday events can slow down or stop progress toward betting. Bets that were canceled, rounds that were thrown out, and stakes placed in games that only partially or not at all count are some examples of these.
If there is a maximum cashout limit for a certain welcome offer, it will be listed in the bonus details. For example, a £500 maximum cashout limit from bonus-derived winnings. Important things to check in the bonus pop-up before you play: the number of times you have to wager the bonus amount or the bonus plus deposit (30x, 35x, or 40x, for example). Whether winnings from free spins are treated as bonus money that needs to be wagered. If there is a maximum amount of money that can be withdrawn, like £500 or £1000. If you deposit £50 and get a matched bonus of £50, you have to wager £1750 times to clear the bonus. However, you have to wager £3500 times to clear the deposit and bonus.
Plan your session around the difference.
When the Welcome Bonus is active, there is usually a maximum bet that can be made per spin or round to stop high-variance play that can get around normal wagering. Keep every bet at or below the maximum stake if the promotion says so. For instance, if the maximum bet is £, a spin at £6 could be seen as a breach, even if it only happens once. In this case, the casino could take away the winnings, cancel the bonus, or reset any profits related to the bonus, depending on the terms. To stay within the rules, you should also keep an eye out for "hidden" bet increases that happen when you buy bonus features, raise the value of the coins, add more paylines, switch to "turbo" options that tempt you to bet more, or double the number of gamble features.
If you're not sure if a certain feature counts as an increase in the bet, keep the stake low, like £1 to £2, until the bet is settled.
Not all games have the same amount of contribution to wagering. Carousel Casino uses game weighting, which means that each game or category counts for a certain amount of time toward your playthrough. Table games and games with a low house edge usually contribute less or not at all, while slots usually contribute the most. This keeps the bonus system safe and makes sure that promotions are fair for everyone.
| Slots | 100% | A £10 spin usually adds £10 to wagering. |
| Live casino | 10–20% | A $10 bet can only add $1 to $2. |
| Table games | 0% to 10% | A bet of $10.00 may add $0.01 to $1.00, depending on the game. |
Jackpot slots often give less money. If the promotion limits it, a £10 spin might give less than £10. Focus on games with higher weighting and stable session stakes if you want to make progress more quickly and clearly. Placing £100 in total bets on slots that pay out 100% may only move the counter by £10, but the same £100 may move it by £100 on a 10% category. Your account's contribution list may be different depending on the provider, game, or promotion, so always check the bonus terms to see the exact list.
Even if you win, bets on a game that isn't included usually don't move the bets forward at all. When you claim an offer, like a match bonus of £100 on a qualifying deposit, you'll get bonus money added to your account. You can then convert this bonus money into real cash, but there are limits and conditions that apply. Real Cash includes the money you deposit and any winnings that you can cash out right away, without having to meet any bonus requirements. By keeping these balances separate, you can see what you can cash out right away and what you need to wager first. If you choose to play with bonus money, using it means you agree to the rules and time limits that come with it.
Here's how the conversion process works: Bonus money doesn't turn into real cash right away; you have to meet all the requirements first. Usually, winnings you get while Bonus Money is active are recorded as bonus-related winnings and don't change into real money until you finish wagering. For instance, if you get £50 in bonus money and have to wager it 30 times, you have to make a total of £1500 in qualifying bets before you can convert it. Depending on the offer, conversion can happen in one of two ways: either the bonus amount is turned into real money, or only the winnings are turned into real money and the bonus money is taken away. It's possible for bonus winnings over a certain amount to not be converted if an offer has a maximum conversion cap.
Common conversion checkpoints: Wagering is complete; the required total bets have been placed (for example, £1500 wagered). All of the bonus terms were met, including any game restrictions, minimum odds, or bet limits (for example, max bet £5 per spin). Account eligibility: any checks that need to be done are done before a withdrawal can be made (for example, a withdrawal request for £200 leads to standard validation). Note: Depending on the promotion, if you start playing with Real Cash and then add a bonus, the system may change the order of the funds used to bet. Avoid signing up for bonuses that require you to mix balances if you want to keep all of your Real Cash.
There are some restrictions that usually apply when Bonus Money is being used. For example, the biggest bet that can be made in a single spin, hand, or bet is $5. If you bet more than the limit, the bonus and any winnings related to it may be canceled. Contribution rules for each game: some games may count less than 100% toward wagering, so a £100 bet might only count as £10 toward the requirement if the contribution is 10%. Excluded bet types or features: You may not be able to bet on certain side bets, low-risk strategies, or bonus buy features. According to the terms of the offer, if you ask for a withdrawal while a bonus is still active, you may lose the bonus money and any winnings related to the bonus.
If you'd rather get your money quickly, you might want to play without a bonus or pick promotions with lower wagering requirements and a reasonable conversion cap, like a bonus up to £100 with clear rules about the highest bet you can place. Time limits apply to bonus money. There is a time limit on each offer, like 7 days from when you claim it or 72 hours after getting it activated. If you don't finish wagering the bonus money and any bonus-related winnings may be taken away, even if you still have Real Cash in your account. Free spins and other parts of a bonus can have different expiration dates. For instance, you might only have 24 hours to use free spins, but you have 7 days to wager Bonus Money.
Before planning longer sessions, you should always check your account's offer timer. This is especially important if you want to turn your winnings into a withdrawal like £300.
Carousel Casino sometimes sends out promo codes that can be used to get special bonuses for a short time, like extra spins on a deposit, a chance to win a prize, or a small deposit bonus. As long as you don't enter a code when you make a deposit, you'll usually get the standard offer that's available at that time. It's possible for reload deals and ongoing offers to show up every day, every week, or around certain events for members who have already played. Because the terms of these deals can change quickly, always check the banner or your account to see what the current terms are before you deposit money or opt in.
How do promo codes and reloads work? You usually have to enter promo codes at the cashier or on the screen that activates the promotion before you make a qualifying deposit. You may need to click "opt-in" in your account to get some reload deals, and others won't work until you make a minimum deposit, like £20, within the time frame given. If a code or reload is tied to certain games, you will only be able to meet the requirements by playing those games. Depending on the product, wagering may count at different rates. For example, slots may count 100%, while table games may only count 10% or not at all.
To get started, enter the promo code or click "opt-in" before making a deposit, if asked. Making a qualifying deposit means putting down at least the amount shown, like £20 or more, during the promotion period. Games that count: bet only on the games that are listed as contributing, if there are any limits. Time limits: bets must be made within the valid window, which could be as little as 24 hours. Most ongoing deals only let you have one bonus at a time. If you request a reload while another bonus is still active, the casino may stop the new offer, replace it with the old one, or make you meet the requirements for the first bonus before you can get the second one.
Minimum deposits and maximum bonus amounts: Many promotions have a minimum deposit amount and a maximum bonus amount. A common structure might be a bonus of up to £200 when you deposit at least £20. If you deposit more than the bonus limit, the bonus won't go up any further. Rules for betting and cashing out: Bonus money and winnings from it are usually locked until the wagering is done. There may also be a maximum amount of money you can withdraw from bonus play, for example £500, even if your balance is higher. If a promotion has a cap, any amount over that cap may be taken away when you ask to withdraw.
Misusing promo codes and reload deals: Usually, you can only use one per person, household, IP address, device, or payment method. There is a chance that Carousel Casino will cancel the offer, take away any winnings, and make it harder to get future promotions if they find evidence of fraud, code sharing, or other forms of abuse. Cancellation: The casino may let you lose the bonus if you want to cash out before meeting the wagering requirements. After that, you can take out any bonus funds or winnings that are linked to them. This will only leave your cash balance (if there is any) available for withdrawal.
Carousel Casino offers a number of deposit methods that are designed to make it easy to get money and play quickly. Check that the payment method is registered in your name and that your account information matches your profile at Carousel Casino before you make a deposit. This will help you avoid delays. All deposits are made through safe payment methods, and most of them add the money to your account right away. The smallest deposit that can be made is £10, and any deposit that needs more checks may be held until all the necessary steps are taken to confirm it.
Accepted Payment Methods: The methods that can be used may be different depending on the region, the rules of the bank, the providers that are available, or the status of the account verification. When you click "Deposit" in the Cashier, you will always see the options that are currently supported.
When supported, bank cards like Visa and Mastercard can be used to make deposits. Some e-wallet providers are listed in the cashier. For larger deposits, a standard bank transfer is available. Prepaid vouchers can be used for fixed-value deposits when they are available. Other local methods may also be available, but if a method isn't available where you are, it won't show up as an option to make a deposit. Carousel Casino may also limit some methods for reasons of responsible gaming, stopping fraud, or following the rules.
| Bank cards | Instant to 5 minutes | 3D Secure or issuer checks may be needed |
| E-wallets | Instant | Provider account must be in your name |
| Bank transfer | 1 to 3 business days | Best for higher amounts like deposit £500 |
| Prepaid vouchers | Instant | may have lower maximums like deposit £100 |
| Other local methods | Instant to 30 minutes | availability depends on provider and region |
Remember to double-check the amount and payment information before confirming. If a deposit takes longer than expected to process, don't send in multiple payments that are the same. Instead, check the status of your transaction in the Cashier and confirm if asked.
What is the smallest and biggest amount I can deposit at Carousel Casino? Deposit limits depend on how you pay, what kind of account you have, and where you live. Once you make a payment, the Cashier screen will show you the exact minimum and maximum amounts. Contact Support with the amount you want to spend and the method of payment you prefer if you need higher limits. Deposits made with cards that aren't supported or names that don't match may be turned down.
To protect players, stop fraud, and meet licensing and anti-money laundering (AML) standards, we check accounts. We might ask for (1) a government-issued ID, (2) proof of address with a date within the last three months, (3) proof of payment method (like a picture of your card with the middle numbers hidden, or a screenshot of your wallet showing your name), and (4) proof of where the money is coming from for bigger withdrawals. Details don't match, the name of your payment method doesn't match the account holder's, you have more than one account, or activity causes security checks to happen. For your profile, make sure you have clear pictures and that your name and address match what you registered. Also, make sure that the name on your documents is written in the same way that it was on your account.
Only places that have been approved can register. You must be in an area that is eligible and be at least the age limit in your UK. If your location is limited, you might not be able to get in, and withdrawals might need extra checks. Mobile play can be done through your phone's browser, or if available in some areas, through a special app that you can download from the Cashier. Do not share your login information and use a strong password to keep your account safe. We may check the security of your device, IP address, and payment method, and we reserve the right to ask for proof before processing £ withdrawals for the registered account holder only.
Players who have registered and are at least 18 years old (or the legal gambling age in UK, if higher) can make deposits. The ways and amounts you can pay may be different depending on your UK, UK, currency, and bank policy. Before you make a deposit, make sure that (1) your account information matches the name of your payment method, (2) you know how much you can deposit, and (3) you pick a currency that you plan to keep for a long time, since changes to other currencies may be limited. If your deposit is turned down, try a different method, make sure that 3D Secure or your bank has approved it, and make sure that your card or wallet can handle gaming transactions. There may be minimum and maximum deposit amounts that Carousel Casino will accept per transaction and per day. The cashier will show you the exact amounts before you confirm the payment. You can undo deposits made with a method that isn't linked to your account, and your account may be checked.
In some cases, withdrawals may be processed through the same method as deposits. This is because withdrawals are only sent to payment methods that are registered in your name. Find the Cashier, click on Withdrawal, enter the amount you want to withdraw, and confirm the method you will use. To keep your £ safe, first-time withdrawals usually need to be verify. A photo ID, proof of address, and proof of payment method should all be ready. A photo of a card with the middle numbers hidden or a screenshot of your wallet account will work. Verification has to be done before payouts are made, and big withdrawals, changes to personal information, or security flags may require extra checks. If you used a bonus, you have to follow the wagering requirements, maximum bet rules, and any games that aren't allowed listed in the bonus terms. The promotion may limit your winnings, and trying to get around the rules can result in the bonus and winnings being canceled. Carousel Casino can set minimum and maximum amounts you can withdraw per transaction, day, week, or month. Your current limits can be seen at the cashier. Allow extra time for card and bank transfers because the payout time after approval depends on the payment provider and your bank. For security reasons, withdrawals may be held up if you change your login, device, or payment information. This will happen until checks are complete.
Bonus
for first deposit
1000 £ + 250 FS
